Jobs in Raleigh, NC

About the role

FMI's Training Institute Practice is seeking a relationship-driven, entrepreneurial  Client Success Manager to generate new business by expanding client relationships and driving program registrations across our portfolio of leadership and professional development offerings. This role is responsible for identifying and cultivating new client organizations, building a healthy pipeline of opportunities, and helping organizations across the built environment invest in the development of their people. For more than 70 years, FMI has partnered with organizations across the built environment to develop exceptional leaders and build stronger, more profitable businesses. Reporting to the Practice Leader, you'll partner closely with FMI's Go-to-Market team and Marketing to execute client acquisition strategies, increase awareness of the Training Institute, and drive measurable revenue growth. This is a highly autonomous role for a self-directed professional who enjoys building relationships, creating opportunities, and delivering measurable business results. Success means consistently growing new client relationships, filling Training Institute programs, and building a pipeline that drives long-term growth. This position is ideally based in our Raleigh, NC headquarters; however, we will consider remote candidates with the right qualifications and experience. This role requires approximately 25% travel to attend client meetings, industry conferences, association events, and trade shows. Applicants must be legally authorized to work in the U.S. on a full-time basis. FMI is unable to provide visa sponsorship.

What you'll bring

• Bachelor's degree in Business, Marketing, Communications, or a related field required
• Three to five years of experience in consultative B2B sales, business development, client relationship management, member engagement, or professional services growth
• Demonstrated success meeting or exceeding sales, revenue, or activity goals while operating with a high degree of autonomy
• Proven ability to build lasting client relationships and develop new business opportunities
• Strong organizational, pipeline management, and time management skills
• Entrepreneurial mindset with a high level of accountability and ownership
• Ability to analyze performance metrics and adjust outreach strategies to improve results
• Ability to travel up to 25%
• Experience using CRM platforms and Microsoft Office
• Experience in professional services, associations, leadership development, continuing education, or training organizations preferred
• Salesforce preferred

Benefits