Jobs in Utah County, UT

About the role

At LendingClub, we take pride in supporting members through challenging decisions, and we’re looking for professionals ready to build and apply strong problem-solving and persuasion skills. This role is designed for individuals ready to take the next step, navigating nuanced financial situations that call for advanced communication, negotiations and critical thinking. You’ll manage complex, high-risk accounts, balancing firm decision-making with empathy, resilience, and adaptability. Bring your experience — and grow it with us.

What you'll bring

• Have 1+ year of collections and/or sales experience
• Contribute to a positive team environment by actively engaging with your peers and leaders while having a willingness to continuously improve through training and development.
• Ability to thrive in a high-stress environment while navigating emotions of others-mainly customers-in a professional and respectful manner
• High school diploma or GED equivalent required
• This also includes having a dedicated desk and chair for work.
• Be able to connect directly into your modem/router (not via wifi ) ethernet cord provided
• Be comfortable trouble shooting technical issues without in-person IT support
• MUST live and work within 75 miles of the LendingClub office hiring this role.
• While working, it is expected that you are not the primary caregiver to any pets, children or elderly.
• Required to be on the phones, work on a computer and at a desk for extended periods of time including viewing a screen, using a mouse, manipulating a keyboard and wearing a headset.
• Must be able to function effectively in a dynamic fast-paced call center environment where natural and regular work stressors can occur.
• Have a quiet, dedicated space where you can work uninterrupted at home.

Benefits