Call center representative jobs in Los Angeles, CA

About the role

he annual base salary range for this position is $68,640.00 - $112,370.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

What you'll bring

• Req High school or equivalent
• Req 3 years Experience working in a call center or customer service department in a healthcare environment. ◦ *5 Years - Combined education/experience as substitute for minimum experience
• Req Demonstrated interpersonal and organizational skills.
• Req Ability to multi-task, implement policies and establish efficient work systems.
• Req Knowledge of medical terminology, health plans, ACD reporting and MS Office software.
• Req Excellent verbal and written communication skills.
• Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
• USC Care Medical Group serves as the sole physician entity reporting to the USC Health System, uniting faculty clinical practice under Keck Medicine of USC.
• This entity oversees clinical governance, physician and ambulatory services, and core enterprise functions including billing, contracting, and financial operations.
• The organization encompasses 17 clinical departments, with approximately 1,500 physicians and 2,000 staff delivering care across more than 80 locations from Kern County to Orange County and into Las Vegas.
• USC Care Medical Group is the engine for patient-centered growth—advancing quality, safety, access, and financial strength through integrated, system-level thinking that transcends silos and traditional models.
• By building bridges across the enterprise, embracing innovation, and leveraging technology, we deliver seamless, 5-Star access and service while expanding clinical reach and diversified models of care.

Benefits