Maternity Navigator (MA, CNA, or CHW)
Memphis, Tennessee On-site
$37,440–$47,840 a yearJobFig found this opening at its original source and checks that it remains available.
About the role
Nadia Care is looking for a full-time Maternity Navigator (MN) to be a trusted partner and advocate for expectant and new mothers. Our MNs are the heart of our work—hired from the communities we serve, they build deep, meaningful relationships with the families they work with. You will act as a bridge between the healthcare system and the community, ensuring that each mother feels heard, empowered, and equipped with the tools she needs for a healthy and joyful pregnancy. This role is for someone who is passionate about making a difference—who believes that every woman deserves the best care, regardless of background or circumstances. This role will primarily work with Nadia members in South Memphis, Whitehaven, Hickory Hill, Parkway Village, and North Memphis. This role requires schedule flexibility, including typical Monday - Friday shifts from 9am - 5pm or 11am - 7pm, occasional weekends, and a light on-call rotation.
What you'll bring
- 3+ years of experience working in community health, patient advocacy, or healthcare navigation as a Certified Perinatal Community Health Worker or Certified Medical Assistant
- Deep understanding of the challenges expectant mothers face and experience providing prenatal and postpartum health education
- A great listener and strong communicator who can provide both emotional support and practical guidance with compassion and cultural sensitivity
- Strong problem solving skills and ability to manage multiple priorities such as member visits, messaging, and internal meetings in a fast-paced environment
- Comfort working independently in the field while staying connected to a team of specialists
- Valid driver's license with a clean driving record, reliable transportation, and compliance with state inspection, registration, and insurance requirements
- Tech-savvy and able to quickly learn to document interactions and communicate effectively in our technology platforms such as AthenaOne, Welkin, and MacOs
- Fluent in Spanish
- Breastfeeding Counselor certification
- Start-up experience, or adaptability in a fast-evolving environment
- Exact compensation will depend on years of direct relevant experience.
- At Nadia Care, we value transparency and want you to feel prepared at every stage of your candidate journey.