Full-time jobs in Colorado Springs, CO

About the role

Delta Solutions and Strategies is seeking highly skilled and motivated candidates to join a high-performance team to support US Space Command (USSPACECOM) J6 as Executive Communications Administrators, supporting VIP level customers. They will also assist with and perform tracking, proper assignment and coordination of tickets submitted by the customer as well as reporting status. The successful candidate will play a key role in maintaining continuity of operations for Command priority customers while exercising independent judgment in performing complex technical tasks.

What you'll bring

• A BS degree in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science from an ABET accredited or CAE designated institution
• Over four years of relevant technical experience
• Excellent customer service skills including customer relationships, responsiveness, and timely resolution of job tickets
• Demonstrated ability to apply Help Desk performance metrics to improve customer satisfaction, response times, and overall efficiency
• Core and Additional Knowledge, Skills, and Abilities Tasks (KSATs) defined in the DoD Cyber Workforce Framework for Work Role 451 Intermediate.
• TS/SCI clearance required
• Please note that the salary information is a general guideline only.
• Delta Solutions & Strategies considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer.
• We do not and will not discriminate in employment and personnel practices based on race, sex, age, disability, veteran status, religion, national origin or any other basis prohibited by applicable law.
• Hiring, transferring, and promotion practices are performed without regard to the above listed items.
• EEO/AAP, M, F, V, D
• Desired Certification: Cloud+, GICSP, GSEC, or SSCP certification

Benefits