Sr. Manager, Client Engagement AI Enablement and Transformation
Alpharetta, GA Hybrid
$115,400–$192,300 a yearJobFig found this opening at its original source and checks that it remains available.
About the role
The Sales Reporting & Automation Team serves as a catalyst for innovation across Insurance & Healthcare Sales & Sales Operations, identifying opportunities to leverage AI, analytics, automation and reporting solutions to enhance productivity, customer outcomes and operational efficiency. We collaborate across business and technology teams to design, pilot and scale practical solutions that streamline workflows, improve decision-making and drive measurable business impact. Our team helps bridge strategy and execution, accelerating adoption of emerging capabilities while enabling teams to work smarter and deliver greater value to customers. The Sr. Manager, Sales Effectiveness AI Enablement and Transformation is responsible for advancing Client Engagement (CE) and Sales workflows and capabilities through the practical application of AI and advanced analytics. This role focuses on hands-on enablement within the Client Engagement organization (Sales Effectiveness, Sales Enablement, Customer Support, Technical Sales, Sales, Contracting and Compliance and Implementations) to identify, pilot, and scale AI-driven process and reporting improvements that deliver measurable business value and maintain a focus on external customer experience. Additionally, this role will work in partnership with the AI CoE and CE organization to scale AI enabled solutions and champion adoption. This individual plays a contributor role within the Insurance & Healthcare AI Center of Excellence (AI CoE), collaborating with peers from other functional areas to shape shared practices, reusable assets, and pragmatic standards that accelerate the impact of AI across the segment while remaining grounded in real Client Engagement needs. Unlike enterprise-wide AI strategy roles, this position emphasizes execution in tandem with governance guard rails—translating emerging AI capabilities into tangible improvements in sales effectiveness, operational efficiency, and customer outcomes, while contributing to cross-functional alignment through the AI CoE.
What you'll bring
- 7–10 years of experience in sales effectiveness, sales operations, analytics, business transformation, or a related role within a sales or Client Engagement organization.
- Practical understanding and hands-on use of generative AI, advanced analytics, and automation technologies in business workflows.
- Demonstrated success identifying use cases, piloting and testing solutions, documenting outcomes, and measuring impact.
- Experience applying AI or analytics to improve business processes or products and driving adoption of new tools and ways of working.
- Ability to work cross-functionally in a matrixed environment and translate complex concepts and strategy into clear, actionable business outcomes.
- Strong communication and change management skills, with an innovative, strategic, and curious approach to emerging technologies.