delmar-international-inc Verified 6d ago
Service Representative, Ocean & Air Freight
Chicago Heights, Illinois, United States On-site
$55,000–$65,000 a yearPay$55,000–$65,000
TypeFull-time
Work settingOn-site
Verified listing
JobFig found this opening at its original source and checks that it remains available.
About the role
Delmar International is looking for a motivated and customer-focused Customer Service Representative, Ocean & Air Freight to join our team!
What you'll bring
- Minimum 2 years of experience in customer service, account management, sales, or operations within a freight forwarding or 3PL environment.
- Familiarity with international freight forwarding, particularly ocean and air freight operations.
- Willingness and ability to travel as required.
- Strong customer service and relationship management skills.
- A proactive, consultative approach to understanding customer needs and identifying business opportunities.
- Excellent verbal and written communication skills.
- Strong organizational abilities and attention to detail.
- Confidence in handling customer inquiries, coordinating solutions, and managing multiple priorities.
- Strong problem-solving skills and sound judgment.
- Ability to collaborate effectively with sales and operations teams.
- A genuine interest in building customer relationships and contributing to business growth.
- Knowledge of ground transportation, customs brokerage, or warehousing is an asset.
Benefits
Professional Development