Senior Teleoperations Lead
Columbus, OH On-site
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About the role
We are seeking an experienced Senior Teleoperations Lead to oversee robotics operations teams supporting AI training, robotic testing, and commercial deployment programs. In this role, you will be responsible for coordinating teleoperators, ensuring operational excellence, maintaining quality and safety standards, and serving as the primary point of contact between field operations, engineering teams, and client stakeholders. This position offers the opportunity to play a key role in scaling next-generation robotics deployments while helping shape operational processes, performance standards, and workforce development across multiple locations and projects.
What you'll bring
- Previous experience in teleoperations, robotics operations, AV operations, drone operations, fleet management, or control-room environments
- Experience leading operational teams
- Strong troubleshooting and decision-making skills
- Excellent communication and reporting abilities