Jobs in Pittsburgh, PA

About the role

We are looking for a reliable, driven, and team-oriented Store Lead (Sales and/or Customer Experience) to join our team. As the Store Lead, you are responsible for ensuring delivery of exceptional customer service and the achievement of sales goals and key selling metrics. The Store Lead is responsible for driving sales and profit by developing the selling skills and behaviors of the Selling Specialists through training and holding associates accountable on processes, tasks, and product knowledge. You will enhance selling and service standards by creating a friendly environment, responding to customer needs directly or through other associates, resolving customer service issues, and supporting associates in delivering exceptional service. The Store Lead has overall responsibility for store sales associates, day-to-day front-line supervision, and task completion. You build morale and spirit within your team, share wins and successes, and encourage or contribute to open dialogue

What you'll bring

• High School Diploma or equivalent required
• 1+ years of supervisory experience with comparable volume or a proven track record of successfully supervising a selling workforce and achieving results
• Ability to drive sales and service, establish and maintain client relationships, and complete operational tasks
• Ability to train and coach associates on selling behaviors to ensure high performance
• Flexibility to work evenings, weekends and public holidays
• 4 year degree or relevant work experience preferred

Benefits

Locations