Director, SDS Authoring Services
Raleigh, North Carolina, United StatesAll locationsRaleigh, North Carolina, United StatesBethesda, Maryland, United StatesRichmond, VA, United StatesCleveland, Ohio, United StatesPhiladelphia, PA, United StatesBoston, Massachusetts, United StatesAtlanta, GA, United StatesJacksonville, FL, United StatesCharlottesville, VA, United StatesHouston, TX, United States Remote
$125,000–$140,000 a yearJobFig found this opening at its original source and checks that it remains available.
About the role
We are seeking a Director, SDS Authoring Services , to lead the transformation of our global On-Demand Authoring business. Reporting to the Associate Vice President, Delivered Services, you will lead a global team responsible for delivering approximately 20,000 SDSs annually across a diverse portfolio of customers with varying service levels and turnaround expectations. This is a critical leadership role focused on modernizing service operations, improving delivery performance, and creating a more agile, data-driven approach to resource management. You will leverage operational metrics, automation, and AI-enabled capabilities to anticipate demand, optimize capacity, reduce backlog, and ensure high-quality service delivery. Success in this role requires the ability to turn data into action, proactively identify risks, and drive continuous improvements that enhance customer outcomes and business performance. This role is ideal for a leader who enjoys solving complex operational challenges, leading through change, and building scalable processes that drive efficiency, accountability, and measurable results. : 3E is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at 3E via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of 3E. No fee will be paid in the event the candidate is hired by 3E because of the referral or through other means.
What you'll bring
- Bachelor's degree in Chemistry, Chemical Engineering, Biotechnical Science, or a related field.
- 8+ years of experience in SDS authoring, chemical regulatory consulting, product stewardship, or a related field, including 7+ years of leadership experience managing global teams and developing people leaders.
- Strong knowledge of global regulatory frameworks, including GHS, OSHA, ADR, DOT, IATA, and IMDG.
- Experience leading global SDS authoring operations, including managing high-volume workloads, balancing resource capacity and customer demand, and delivering services across multiple regions.
- Experience with SDS authoring platforms such as SAP, MSDgen, WERCS, ProSteward, or similar systems.
- Demonstrated success leading operational improvements, organizational change, and large-scale regulatory or customer-driven projects.
- Proven ability to use data and metrics to identify trends, solve problems, improve performance, and drive business decisions.
- Experience developing and coaching SDS Authors and team leaders in a fast-paced service environment.
- Strong business acumen, including experience managing budgets, operational performance, and service delivery metrics.
- Excellent communication, problem-solving, and stakeholder management skills.
- Ability to navigate ambiguity and drive results in a dynamic, evolving environment.
- Experience working with customers who have varying levels of regulatory expertise and product data maturity.