Client Concierge
Denver, CO On-site
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About the role
With the launch of our new veterinary practices in early 2024, we are looking for a full-time Client Concierge to join our Healthcare Practice Team. As a clinical team member, you’ll work in a practice crafted from the ground up by veterinarians, equipped with advanced equipment and purpose-built technology so that you can practice your best medicine and focus on patient and pet parent care. We are a comprehensive veterinary practice that delivers personalized, patient-centric care. Our mission is clear - to become the most trusted and convenient destination for pet parents and partners, everywhere. This is an opportunity to join the industry leader that not only cares about what you do, but what you need as a person. We’ll provide competitive benefits, scheduling options that fit different lifestyles, and a collaborative work environment where we can our full potential! Join the team that understands that caring for the pets we love starts with greater care for our veterinary Team Members. Responsible for handling all patient intakes and providing all front-end client-facing interactions. This role will apply strong social and communication skills to engage actively with pet parents.
What you'll bring
- Strong ability to connect with clients and demonstrate empathy and compassion.
- Excellent social, verbal / written communication, observational, and analytical skills.
- Passionate about helping people and pets with empathy and excellent customer service focus.
- Thrives in a fast paced, self-starter environment.
- Standing or walking up to 80% per shift.
- Occasionally lift greater than 70+ pounds using a team lift.
- Stand, push, pull, carry, squat, and kneel.
- We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident.
- Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
- If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.
- To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
- 1-2 years working in a customer-focused environment, veterinary preferred.