Airport Service Concierge
Denver, CO On-site
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About the role
You will be one of the first Crewmembers our Customers meet upon arrival to the station. Your priority is to provide Customers with an effortless and seamless check-in experience, while also ensuring the lounge is in tip-top shape & fully stocked with amenities. Strong attention to detail is required; you are responsible to verify that all documents been properly vetted, baggage has been screened, and Customers are fit to fly. When assigned, you may be responsible for valet duties: driving, parking and retrieving customer vehicles, and assisting customers in and out of their vehicle during arrival and departure. On-time performance is imperative in this role. Strict adherence to time/attendance, and appearance standards are required.
What you'll bring
- High School Diploma/GED
- 2-years customer service
- 4 year college degree
- 2 years Aviation or Airline/Airport operation experience
- Customer Service experience working with high end clients
- Travel Industry Experience
- In compliance with federal aviation security requirements, candidates must be U.S. citizens or U.S. nationals.
- Must be able to travel often
- Able to lift up to 75 pounds
- Intermittent physical activity including bending, reaching, lifting, climbing stairs and prolonged periods of standing in addition to walking long distances
- Ability to work a flexible schedule including early mornings, nights, weekends and holidays
- Participate in initial and random drug and alcohol screenings in accordance with DOT and FAA guidelines