Hospitality jobs in Los Angeles, CA

About the role

You’ll own a piece of the biggest infrastructure opportunity in automotive. As a Plug Concierge, you are the voice that turns a valuation into a closed deal. Once a Plug Buyer extends a cash offer on a customer’s EV, you own the outbound follow-up: calling sellers to walk them through their offer, answer questions, overcome objections, and move them forward in the sale process. You work hand in hand with the Buyer team, picking up the moment an offer goes out and staying with the customer until they accept, decline, or need to be re-engaged. The qualifying candidate is persistent, coachable, and energized by the phone. You’re comfortable with high call volume, quick to build rapport, and motivated by clear, measurable targets. Interest in automotive or EVs is a plus, but the core skill is converting a warm lead into a committed seller through a great conversation.

What you'll bring

• 1-3 years of relevant experience
• Proven ability to make high call volumes daily while maintaining quality and a positive attitude.
• Strong verbal communication skills, with the ability to build trust and rapport quickly over the phone.
• Comfort with objection handling and persistence to follow up without being pushy.
• Proficiency with basic business software tools (e.g., spreadsheets, CRM platforms, dialers) and comfort working with data.
• Highly organized, with strong attention to detail and the ability to manage a high-volume pipeline of offers.
• Ability to collaborate closely with the Buyer team and other business units.
• Interest in automotive or EVs is a plus, but the core skill is converting a warm lead into a committed seller through a great conversation.
• Direct experience in automotive sales, F&I, or auto auctions is a plus.

Benefits

Locations