Engineer 3, Network Engineering - SDWAN
CO - Denver, 8000 E Iliff AveAll locationsCO - Denver, 8000 E Iliff AveTX - Plano, 7900 Windrose Avenue 8th FloorIL - Naperville, 1415 W Diehl Rd Ste 5 On-site
$92,637–$138,955 a yearJobFig found this opening at its original source and checks that it remains available.
About the role
The Engineer 3, Network Engineering - Software Defined Networking (SD-WAN) is responsible for supporting and troubleshooting SD-WAN services for Comcast Business mid-market customers. This role serves as a technical escalation point for service assurance, change requests, and incident resolution, ensuring customer networks remain stable and operational. The engineer will work closely with internal operations teams, equipment vendors, and field resources to diagnose issues, resolve underlay circuit concerns, and coordinate hardware replacement activities when necessary.
What you'll bring
- Must be able to work nights and weekends, variable schedule(s) as necessary.
- Bachelor's degree and/or equivalent combination of education and experience.
- Strong experience supporting and troubleshooting SD-WAN solutions.
- Hands-on experience with Versa SD-WAN platforms and associated technologies.
- Strong knowledge of WAN, LAN, routing, switching, and IP networking fundamentals.
- Experience troubleshooting underlay circuit connectivity issues.
- Ability to analyze network incidents and drive timely resolution.
- Strong communication and customer-facing troubleshooting skills.
- Experience supporting business customer network environments.
- Experience supporting service provider, managed network, or enterprise networking environments.
- Knowledge of Ethernet, MPLS, DIA, broadband, and other WAN transport technologies.
- Familiarity with network monitoring and performance management tools.