Jobs in Kent, WA

About the role

As our firm continues to grow, we’re looking to bring on a Case Manager / Negotiator who will play a vital role in our pre-litigation team. This is more than a support role — it’s a high-impact position responsible for client communication, document coordination, and, most importantly, negotiating directly with insurance adjusters to maximize case value. You’ll be the voice clients trust and the advocate who helps bring resolution when they need it most.

What you'll bring

• Background: 4–5 years of experience in a personal injury law firm, with a strong track record in pre-litigation case handling, client communication, and settlement negotiation.
• Experience reviewing medical records and working closely with attorneys or adjusters is essential.
• Candidates with prior experience as insurance claims adjusters or in similar roles are also encouraged to apply.
• Negotiation-Ready Mindset: Brings confidence, clarity, and professionalism when communicating with insurance adjusters or opposing counsel.
• Understands how to evaluate case value and advocate effectively for fair settlements.
• Detail-Oriented: Excels in reviewing medical records, organizing case files, and tracking deadlines.
• Manages high volumes of information with accuracy and consistency.
• Adaptable and Resilient: Thrives in a fast-paced environment where priorities shift.
• Willing to step in, solve problems, and adjust course as needed.
• Proactive and Accountable: Operates with urgency and independence.
• Takes ownership of tasks, sees them through to completion, and contributes to an agile, outcomes-driven team.
• On-site Role: This is an in-person role based in Tacoma, Washington.

Benefits