Full-time jobs in Denver, CO

About the role

Whether running countries, corporations, or courtrooms, our clients bear the responsibility for shaping the lives of millions. At Intellectix, we are on a mission to empower them with innovative technical solutions and drive transformational change. As a Cloud Operations and Customer Support Engineer , you'll be the cornerstone of this mission, ensuring the security of crucial data, optimizing IT infrastructure, and simplifying business processes through cutting-edge software systems. Because at Intellectix, it's not what we do, it's why we do it. In this role, you'll join our Continuous Operations Release Environment (CORE) team, providing high-quality, cost-effective cloud solutions to our clients. You'll be instrumental in maintaining and enhancing our cloud infrastructure, with a strong focus on operational efficiency and customer support.

What you'll bring

• Whether running countries, corporations, or courtrooms, our clients bear the responsibility for shaping the lives of millions.
• At Intellectix, we are on a mission to empower them with innovative technical solutions and drive transformational change.
• As a Cloud Operations and Customer Support Engineer, you'll be the cornerstone of this mission, ensuring the security of crucial data, optimizing IT infrastructure, and simplifying business processes through cutting-edge software systems.
• Because at Intellectix, it's not what we do, it's why we do it.
• In this role, you'll join our Continuous Operations Release Environment (CORE) team, providing high-quality, cost-effective cloud solutions to our clients.
• You'll be instrumental in maintaining and enhancing our cloud infrastructure, with a strong focus on operational efficiency and customer support.
• Bachelor's Degree in the IT field, related technical discipline, or equivalent combination of education and experience.
• 2+ years of experience in IT, with a strong focus on cloud operations and customer support.
• Proficiency with AWS cloud services and infrastructure management.
• Exceptional troubleshooting and problem-solving skills.
• Experience in providing customer-focused technical support.
• Knowledge of Linux distributions (e.g., RedHat, CentOS).