Jobs in Richmond, VA

About the role

Capital One’s Enterprise Learning & Development team is seeking a Manager, Multimedia L&D to serve as a visionary creative director and empowering people leader. You don't just execute on design requests—you inspire a team to elevate the visual standard of our learning products. This is an interdisciplinary role that treats multimedia not just as decoration, but as a crucial driver of knowledge transfer. By merging deep expertise in digital design with a foundational understanding of adult learning principles, you will guide your team to craft cohesive visual experiences that support measurable behavioral change. You’ll act as a bridge between instructional intent and creative execution, using a thoughtful, collaborative approach to solve complex design challenges in a fast-paced environment. You are trusted by the business to make strategic multimedia recommendations that elevate learning for audiences of all levels. Beyond individual products, you drive impact for the broader L&D team by intentionally developing your direct reports, managing capacity and setting the standard for what visual design excellence looks like at scale. Capital One’s Enterprise Learning & Development team is seeking a Manager, Multimedia L&D to serve as a visionary creative director and empowering people leader. This is an interdisciplinary role that treats multimedia not just as decoration, but as a crucial driver of knowledge transfer.

What you'll bring

• Bachelor’s degree or military experience
• At least 5 years of experience in Graphic Design, Multimedia Design, or Visual Communications
• At least 2 years of experience managing, mentoring or leading a team of creative professionals
• Master’s Degree or Bachelor’s Degree in Graphic Design, Multimedia Design or Visual Communications
• 6+ years of experience in Graphic Design or Multimedia Design
• 3+ years of direct people management experience, specifically leading a multimedia or creative design team
• Experience working closely with instructional designers
• At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
• The minimum and maximum full-time annual salaries for this role are listed below, by location.
• Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting.
• Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
• Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Locations