Director, Product Management - PULSE ATM Experience
New York, NYAll locationsNew York, NYHouston, TXMcLean, VARichmond, VA On-site
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About the role
As a member of the PULSE team within the Global Payments Network, you will define the strategic roadmap for ATM products and lead the transformation of the global cardholder experience. Your role involves establishing proactive operational procedures, effective partner governance, and robust monitoring frameworks to ensure seamless issue remediation. You will collaborate cross-functionally to harmonize priorities, optimize the ATM locator experience, and influence product strategy through data-driven insights. By facilitating portfolio intake and maintaining strong stakeholder partnerships, you will drive operational excellence, risk management, and alignment across the organization. In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: As a member of the PULSE team within the Global Payments Network, you will define the strategic roadmap for ATM products and lead the transformation of the global cardholder experience. You will collaborate cross-functionally to harmonize priorities, optimize the ATM locator experience, and influence product strategy through data-driven insights.
What you'll bring
- Bachelor's degree in any field and at least 5 years of Product Management experience
- Experience translating business strategy and analysis into consumer facing digital products
- 4+ years of experience in Debit or ATM domains
- At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
- The minimum and maximum full-time annual salaries for this role are listed below, by location.
- Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting.
- Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
- Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
- Incentives could be discretionary or non discretionary depending on the plan.
- Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
- Learn more at the Capital One Careers website.
- Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.