Community & social services jobs in New York, NY

About the role

The Client Services Coordinator is a cornerstone role within our firm, vital to upholding our commitment to exceptional client experience. As the welcoming face and reassuring voice for prospective and current clients, you will play a pivotal role in ensuring smooth interactions and fostering trust. This role is crucial for maintaining our firm's reputation and supports our mission by ensuring each client interaction feels personal and impactful.

What you'll bring

• Client-Facing Skills: High-level communication and empathy, especially in emotionally sensitive situations.
• Organizational Abilities: Strong multitasking and prioritization skills with acute attention to detail.
• Tech Proficiency: Comfortable using Microsoft 365, Teams, Zoom, and learning case management systems such as Actionstep.
• A willingness to adopt AI-enabled workflows and new technologies to improve efficiency is highly valued.
• Reliable Work Ethic: Punctual, dependable, and committed to professional growth within the firm.
• we are looking for someone with empathy, professionalism, strong communication skills, and a willingness to learn.
• New York Notary status and a second language are valuable bonuses.
• Preferred Experience: Experience in client services, hospitality, medical or dental offices, or other high-touch service environments is preferred.

Benefits