Alphabe Insight Inc Verified 3d ago
Customer Support Manager
Tampa, FL, United States On-site
$55,000–$61,000 a yearPay$55,000–$61,000
TypeFull-time
Work settingOn-site
Verified listing
JobFig found this opening at its original source and checks that it remains available.
About the role
As we continue growing, we are seeking a dedicated Customer Support Manager to elevate our service operations and lead with impact. The Customer Support Manager will oversee daily customer service operations, ensuring high-quality support and timely resolution of client needs. This role requires a proactive and strategic leader capable of driving service excellence, refining support processes, and empowering teams to deliver consistent results.
What you'll bring
- Strong leadership and communication skills with the ability to guide and motivate teams.
- Excellent problem-solving abilities and a customer-centric mindset.
- Solid organizational skills with attention to detail and process improvement.
- Ability to work effectively in a fast-paced, collaborative environment.
- Proficiency in support systems, ticketing processes, and performance tracking tools.
Benefits
Professional Development