Contact Center Sales Team Lead
Tampa, FL 33610 Hybrid
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About the role
TruGreen is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make TruGreen an employer of choice and "a great place to work!" This role will support Contact Center leadership with delegated responsibilities around mentoring other sales reps and driving sales efficiency and performance. This is a developmental role, providing the associate the opportunity to lead by example and develop leadership competencies to prepare them for increased responsibility or advanced roles.
What you'll bring
- Customer Focus
- High School diploma/GED required with 2+ years Contact Center, Telemarketing, or Inside Sales experience required
- – Building strong customer relationships and delivering customer-centric solutions.
- Accountability
- – holding self and others accountable to meet commitments.
- Communicates Effectively
- – Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
- Drives Results
- – Consistently achieving above average results, even under tough circumstances..
- Situational Adaptability
- – Adapting approach and demeanor in real time to match the shifting demands of different situations.
- Manages Ambiguity