Product manager jobs in New York, NY

About the role

We're hiring a senior product manager to build the AI agents at the core of the product. It's a hard problem: getting an agent to reliably run a business's back office. It's also what determines how fast we grow, because the stronger these agents become, the more contractors each office manager can serve. This role is a key part of our company's next stage. You'd own that work alongside a small, senior team with deep experience in AI, product, and the trades. You'll be an early product hire working alongside our founding PM and co-founder. Where they hold strategy across the whole product, you go deep on the engine that does the work: our AI agents. You own the product question of whether each is genuinely accomplishing the user's goal, and how we know. This is a senior individual-contributor role built around depth. You'll own one or two agent experiences end to end, working close with engineering, service, sales, and the customer. You'll report to our founding PM, who holds product strategy and prioritization across the whole product. Within your area, you own the roadmap, the craft, and the results, and the closer you get to users, the more your work shapes where we go next. We're looking for a high-craft PM who wants to be in the weeds on hard problems: shaping how an agent's prompt, tools, and knowledge cohere into one experience, holding a high bar on quality, and building the evals and instrumentation that show whether it works. Crucially, this is product work: you keep the user's goal at the center and treat evals as the instrument, not the job. This is an AI-native role. You'll shape agentic systems, and you'll lean on AI heavily in your own work. If going deep while keeping the bigger picture in your head sounds like your kind of product work, keep reading.

What you'll bring

• Familiarity with FSM software (Housecall Pro, ServiceTitan, Jobber) or the HVAC / field-service domain (nice to have, not required

Locations