Staff Product Manager
New York, New York, United States Hybrid
$220,000–$256,000 a yearJobFig found this opening at its original source and checks that it remains available.
About the role
As a Product Manager, you'll own one of our highest-leverage surfaces: how we reach consumers, how we talk with them and how we earn the trust that turns a missed payment into a fresh start. The work decides whether someone in their hardest financial moment gets a robocall or a way out. We're hiring product managers for two teams. We'll figure out the right fit with you. You'll report directly to the Founder and CEO, Jake . We see these roles as some of the most important we'll fill as we scale from a single product into a multi-product company. We're widening the aperture. Collections gave us one planet. The rest of the solar system comes next. One team owns the LLM infrastructure behind every consumer conversation: chatbot, voice, email and text. You'll push it toward a borrower experience that adapts to each person in real time, further than the industry thinks possible. The other owns the systems that send millions of communications an hour, email, SMS and letters, plus the experimentation engine behind them. You'll build toward outbound that tunes itself, learning what to say and when without a human in the loop. Both roles carry tremendous ownership to set a new standard: an opinionated strategy, the experiments that prove what works, and the systems that let the team make good calls without you in the room. You thrive in high-stakes systems, where legal, ethical and financial constraints sharpen your creativity instead of capping it.
What you'll bring
- 5+ years as a Product Manager.