Business analyst jobs in Boston, MA

About the role

We are seeking a Senior Business Analyst to serve as a key partner between business, product, design, and technology teams, translating complex business needs into effective AEM solutions and supporting publishing needs across enterprise web and mobile channels. As a Senior Business Analyst, you will leverage deep AEM expertise to lead requirements analysis, solution design, stakeholder alignment, and initial troubleshooting of web and publishing issues.

What you'll bring

• Partner with Marketers, Design Leads, Technical Leads, and Product Managers to capture, clarify, and translate business and product objectives into AEM and design system requirements.
• Evaluate requirements against existing AEM capabilities and recommend component or template reuse, enhancement, or development.
• Document functional and non-functional requirements for components, patterns, templates, and tokens—capturing dependencies, edge cases, authoring and accessibility needs.
• Write and maintain user stories, acceptance criteria, and success measures in alignment with Agile delivery practices.
• Review and refine requirements, designs, authoring workflows, and implementation plans, resolving gaps before development begins.
• Help manage and triage publishing requests by clarifying requirements, assessing priorities, and coordinating next steps.
• 5+ years of experience as a Business Analyst, Systems Analyst, or similar role within digital product, platform and/or design system teams.
• Bachelor's degree in Business, Marketing, Technology, or a related discipline.
• Hands-on experience with Adobe Experience Manager (AEM), including components, templates, authoring, publishing workflows, and content management practices.
• Direct experience with design systems.
• Strong understanding of UX/UI design and front-end development practices (Figma, Storybook, component-driven development).
• Proven ability to write clear and comprehensive documentation for both technical and non-technical audiences.

Benefits

Locations