Hospitality jobs in Boston, MA

About the role

The role of the Concierge Ambassador is to complete the customer interaction pleasantly and courteously, maintain a clean and professional environment, and ensure excellent service in every interaction. They are key players in delivering exceptional customer service. Schedule: Saturday & Sunday 3pm-11pm Responsibilities Make exceptional guest experiences the priority in every interaction Contribute to a safe environment for all guests and employees per company and site-specific guidelines Maintaining a ready to serve posture that is welcoming to guests Make eye contact and smile to all guests to acknowledge them Prioritize assisting guests before other tasks Working efficiently, without rushing, to help guests Use VPNE preferred word choices while speaking with guests Follow all cash handling guidelines per company policies Empty trash, sweep and perform other cleaning duties as needed Performs other duties as assigned within the scope of the Ambassador role. Qualifications: **Drivers license required** Years of Experience: Entry Level Language Skills: Proficient in English both verbally and written Education Requirements: High School Diploma/GED Ability to read, write and verbally communicate in English Ability to effectively maneuver around various locations both inside and outside while engaging in, bending, prolonged standing, running, and prolonged sitting and in all weather conditions Ability to receive medical and security clearance for one or more locations Possess the manual dexterity to operate essential office equipment, including computers and cash registers Possess the mental acuity to be able to process cash and manual transactions Ability to lift a minimum of 50 pounds and push a minimum of 200 pounds Be at least 18 years of age Be able and willing to smile during every customer interaction Maintain uniform standards while around the account Ability to create relationships with customers Organization and strong problem-solving abilities

What you'll bring

• Drivers license required**
• Years of Experience: Entry Level
• Language Skills: Proficient in English both verbally and written
• Education Requirements: High School Diploma/GED
• Ability to read, write and verbally communicate in English
• Ability to effectively maneuver around various locations both inside and outside while engaging in, bending, prolonged standing, running, and prolonged sitting and in all weather conditions
• Ability to receive medical and security clearance for one or more locations
• Possess the mental acuity to be able to process cash and manual transactions
• Be at least 18 years of age
• Be able and willing to smile during every customer interaction
• Ability to create relationships with customers
• Organization and strong problem-solving abilities