Creative & design jobs in Boston, MA

About the role

As Senior Product Designer on the Supplier Self-Service pod, you'll own the experience that gives restaurant partners the tools to run and grow their ezCater business without needing to go through an internal team. You'll partner closely with Product, Engineering, Data, and Supply Operations to identify which supplier actions are highest-friction or highest-volume today, and design the self-service paths that replace manual, one-off handling with tools suppliers can trust and use independently.

What you'll bring

• 5+ years of experience as a product designer, UX designer, interaction designer, or similar role, with accompanying experience in visual/graphic design.
• Comfort designing systems, not just screens—understanding how individual decisions scale across complex customer journeys, edge cases, and future functionality.
• Demonstrated ability to independently identify opportunities, frame ambiguous problems, and influence product direction—not just execute against predefined requirements.
• A track record of shaping what teams work on, not just how it looks — helping teams to solve clearly framed problems with measurable outcomes.
• A positive attitude and the ability to provide clear, constructive feedback, as well as regularly seeking feedback on your own performance.
• Proficiency with the Figma suite, Claude design, and prototyping tools.
• Experience designing with and contributing to a robust design system.
• How your process moves from discovery through launch and iteration.
• The customer and business impact of your work.
• Strong storytelling and communication skills that show you can explain complex flows and tradeoffs in ways that resonate with both technical and non-technical partners.
• Well-developed collaboration and facilitation skills.
• You're as thoughtful about how teams work together as you are about the pixels.

Benefits