Business Analyst, Strategic Delivery
Boston, MA Hybrid
$107,900–$143,800 a yearJobFig found this opening at its original source and checks that it remains available.
About the role
In this role, you'll partner with Go-to-Market and Customer Experience business teams to capture and document business needs into clear, actionable requirements, then work with Operations and Growth Engineering teams to translate those requirements into scoped, executable work. You'll help drive the day-to-day management and refinement of JIRA projects and backlogs, and help track progress against quarterly priorities. Acting as a liaison between business and technical teams, you'll keep requirements accurate through delivery, analyze data and processes to identify efficiency opportunities, and maintain reporting that gives stakeholders clear visibility into progress and timelines.
What you'll bring
- Elicit, document, and translate business needs into clear, detailed requirements (user stories, use cases, acceptance criteria) that align teams on scope and value
- Partner closely with Engineering, Design, and Product to support informed decisions, providing analysis on customer impact, technical feasibility, cost, and speed to market
- Support end-to-end delivery of initiatives, from concept through launch and iteration, ensuring requirements remain accurate and actionable at every stage
- Maintain and refine backlogs, support sprint planning, and assist prioritization using Agile methodologies in JIRA
- Validate that delivered features and enhancements meet documented requirements and acceptance criteria across internal tools and platforms
- 3-5 years of experience as a business analyst, project coordinator / manager, product owner or related roles
- Utilization of AI tools to streamline process, build requirements documentation, and drive efficiencies
- Demonstrated ability to translate business needs into clear and detailed requirements.
- Strong analytical mindset with experience using data to drive decisions
- Proven ability to work across cross-functional teams and support delivery of complex initiatives
- Experience working in Agile environments (Jira or similar tools)
- Excellent communication, writing, and stakeholder management skills